President and Chief Consultant - Marshall Costantino

Prior to taking AR&D to full-time status in 1988, Mr. Costantino served twelve years at three Citicorp subsidiaries where he achieved Regional (Senior) Credit Officer status. His primary responsibilities were the quantitative analysis and management of portfolios and various analysis groups. Mr. Costantino has broad experience in credit administration under FCRA and in Regulations B and Z constraints. He was effective in bringing about cost reductions/revenue margin increases on anemic earnings portfolios. His skills in evaluating prospective acquisitions resulted in several discounted, quality portfolios. Marshall was also part of a special internal Citicorp consulting group, which was called upon to deal with special situations that arose around the world. His most important work in that role was as a special consultant to the Citicorp European Consumer Services Group on data processing and behavior scoring, and statistical sampling consultant to the Saudi-American Bank. Mr. Costantino has twenty-eight years of progressive experience in credit risk management.

Since 1982, Mr. Costantino has served as adjunct faculty and part-time administrator at several colleges and universities in the Denver area. His teaching experience spans undergraduate and graduate level courses from basic business and finance to advanced statistics and management science. Currently, he serves as Faculty and Capstone Advisor for the MOTM department at the University of Denver, teaching forecasting and assessment and regulatory courses.

M.S., South Dakota State University, Quantitative Economics.

B.S., University of Florida, Applied Mathematics

Major Presentations and Publications:

Presentations

• “Managing Charge-Offs with Statistical Certainty”, AFN: 2nd Annual Leadership & Default Conference (July 2004)
• “SHRM Finance Curriculum – Forecasting, Budgeting and Monitoring”, SHRM National Conference (September 2003)
• “Credit Scoring: New Technologies & Applications”, Faulkner & Gray Credit Card Collections Conference VII (October 1998)
• "Issues in Credit Management", National Association of Credit Management Advanced Training Seminar (March 1993)
• "Total Quality Management: Problems and Opportunities", seminar for the Colorado Medical Group Management Association, (July 1991: Denver, Colorado)

Publications

• [Implementation] Appendices B, C and D in Searns, Jason E., Jane Howard-Martin and Diane Boniface Hopper. Public Accommodations under the Americans with Disabilities Act. West Publishing Company (St. Paul, MN: 1996).
• Point-Counterpoint: Who is Responsible and Accountable?", The Journal of Appraisal Review and Management (August 1993, pp. 35-37).
• Bending the Rules Without Breaking the Bank: Designing Flexible Payment Plans That Work." The Journal of Consumer Lending (Volume 2, Number 1: Summer 1991, pp. 1-5).
• Evaluating Application Processing Technologies." The Journal of Retail Banking (Spring, 1991, pp. 39-45).
• How to Minimize the Cost of Funds." The Journal of Consumer Lending (Volume 1, Number 4: Spring 1991, pp. 23-27, 32).
• "A Simplified Method for Monitoring Delinquency and Losses." The Journal of Consumer Lending (Volume 1, Number 3: Winter 1991, pp. 25-28).
• "An Empirical Analysis of the Differences in MA and MBA Student Profiles at the Webster University St. Louis Campus," Faculty Institute Invited Paper (San Antonio: January 1988).
• "A Consumer Credit Portfolio Trend Analysis System in the Information Center Environment," with R.D. Heberlee. SUGI Meeting Invited Paper (Atlanta, Georgia: February 1986).
• "An Indexing Approach to Ranking Risk in Consumer Credit Portfolios," with R.D. Heberlee. SUGI Meeting Invited Paper (Reno, Nevada: March 1985).
• "A Business Systems Planning and Statistical Analysis Approach to Assessing Risk in Consumer Credit Portfolios," presented at the Financial Congress, (New York: June 1984). (U.S. Copyright of proprietary methodology.)
• A Handbook for Time Series Analysis and Prediction . ( Littleton, Colorado: January 1981).(U.S. Copyright of proprietary methodology.)
• “A Two-Stage Model for Forecasting Accounts Receivable,” presented at the ORSA/TIMS National Meeting. ( Colorado Springs, Colorado: November 1980). (U.S. Copyright of proprietary methodology.)